Canyon Grove Academy SMS Privacy Policy
Effective Date: August 4th, 2026
Canyon Grove Academy ("Canyon Grove Academy," "we," "our," or "the School") values your privacy and is committed to protecting the personal information collected through our SMS messaging program.
This Privacy Policy explains how we collect, use, protect, and disclose information when you participate in our SMS communications.
1. Information We Collect
When you participate in our SMS messaging program, we may collect:
Your name
Mobile phone number
Parent, guardian, student, or staff relationship
Student association (when applicable)
Date, time, and method of SMS consent
Communication preferences
Records of text messages sent and received
Information voluntarily provided during SMS conversations
2. How We Use Your Information
We use the information collected to:
Deliver school-related communications
Send emergency and safety notifications
Provide attendance and enrollment updates
Share reminders regarding school events and activities
Respond to inquiries
Maintain communication records
Meet legal and regulatory obligations
We use your information solely for educational, administrative, and operational purposes.
3. Mobile Information Privacy
Canyon Grove Academy is committed to protecting your personal information.
No mobile information, phone numbers, or SMS consent data will be shared with, sold to, or distributed to third parties or affiliates for marketing or promotional purposes.
Information may be shared only with trusted service providers that assist Canyon Grove Academy in delivering SMS communications or operating our student information systems. These providers are contractually obligated to safeguard your information and may use it only to provide services on behalf of Canyon Grove Academy.
Text messaging originator opt-in data and consent will not be shared with any third parties except as required by law.
4. FERPA & Student Privacy
Because SMS messaging is not an encrypted method of communication, Canyon Grove Academy does not intentionally transmit confidential educational records or other protected student information through text messages.
Sensitive information—including grades, disciplinary records, Individualized Education Program (IEP) information, Section 504 information, and protected health information—will be communicated through secure methods such as the Parent Portal, secure email, telephone, or in-person meetings when appropriate.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no electronic communication method can be guaranteed to be completely secure, Canyon Grove Academy continuously works to protect the information entrusted to us.
6. Data Retention
SMS consent records and communication logs are retained only as long as necessary to:
Operate the messaging program;
Meet legal or regulatory requirements;
Maintain school records;
Resolve disputes; or
Enforce our policies.
7. Your Choices
You may:
Withdraw your SMS consent at any time by replying STOP.
Request assistance by replying HELP.
Update your contact information by contacting the school office.
Ask questions about this Privacy Policy.
8. Children's Privacy
Our SMS messaging program is intended primarily for parents, guardians, prospective families, adult students, and staff.
We do not knowingly collect personal information directly from children under the age of 13 through our SMS program.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated Effective Date.
Contact Information
If you have questions regarding this Privacy Policy or Canyon Grove Academy's SMS messaging program, please contact:
Canyon Grove Academy
Phone: (801) 785-9300
Email: it@canyongrove.com
Website: https://www.canyongrove.com